Learning Manager

[{{ $ctrl._job.status.name | translate}}] Learning Manager
Four Seasons - Bengaluru

Posted

Job description

The Four Seasons Hotel Bengaluru is looking for top talent to join the pre-opening team.

About Four Seasons Hotel Bengaluru

Strategically located between the Central Business District and Bengaluru International Airport, Four Seasons Hotel and Residences; stands tall in one of the most premium residential neighborhoods of Bengaluru, making it is India’s first branded residences and a landmark destination of the Garden City. The expansive Embassy One development brings together luxury shopping, corporate office space and fine dining into Four Seasons premium living and world-class hospitality experience. 

The Four Seasons Hotel & Residences are spread across two immaculately designed 30-story towers - The South & North Towers. The hotel comprises of 234 guest rooms, including 31 Executive Suites, a Presidential Suite and 13,000 sq. ft. of Banquet Spaces. 

An exciting addition to Bengaluru’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including the finest Asian Brasserie restaurant serving Chinese, Japanese and Thai cuisines; a specialty Bar with a bespoke concept serving artfully crafted Cocktails, an All Day Dining restaurant with a global street kitchen concept, a Lobby Lounge designed for social and business meetings and a Pool Bar offering innovative mocktails, cocktails and light meals. 

With a spacious Ballroom, Meeting Rooms and Outdoor Lawns spread over 13,000 square feet; the hotel will be the perfect destination for memorable celebrations and events. 


The Hotel will also offer a state of the art Business center for business travelers, a haven of rejuvenation at the Spa, wellness-focused fitness Centre and a swimming pool offering respite from the city’s hustle and bustle.  

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 106  hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Position

The Four Seasons Hotel Bengaluru is looking for Learning Manager. Candidates with passion for excellence, expertise in hospitality operations and proven track record are invited to apply for a career with Four Seasons.

The Learning Manager co-ordinates and organises a range of development activities that contribute to the attainment of the Company’s clearly prescribed performance standards and Hotel Goals.

The Learning Manager must systematically analyse the Hotels training needs and deliver relevant learning, plan and  co-ordinate the production of Departmental Training Plans, act as an internal consultant to Heads of Departments on department related training issues,  source and recommend appropriate external training organisations or resources, maintain a current knowledge of statutory requirements and develop creative and innovative training programs.

Evaluate the effect of training programs and initiatives through measuring results and monitoring behavioral change. Analyze service gaps in Glitch Reports, Guest Comment Cards, and Richey International Spotter Reports to improve service levels and close performance gaps.

Requirements

Minimum of 3 years experience working in a managerial capacity;

Experience in hotel operations, preferably Four Seasons or other service environments or Experience in adult education or a similar environment;

Ability to read and speak and write English and possess strong interpersonal & public speaking skills.

Is highly energetic and service is in the blood!

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bengaluru provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Requirements

See description

Job type
Full-time
Location
HRBR Layout 2nd Block, Bengaluru, India
Department
Human Resources
Starting in
As soon as possible

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