Residences Security Supervisor

[{{ $ctrl._job.status.name | translate}}] Residences Security Supervisor
Four Seasons - Four Seasons GES

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Job description

Responsibilities责任:

  • Supervise the shift safety & security operations, ensuring adequate patrol patterns and frequencies are maintained to ensure the safety and security of guests and associates.

    指导监督本班的运作,确定保卫巡视的正确执行,确保对客人和同事实施安全保卫工作。

  • Responsible for checking all fire, life safety equipment are within the expiry limits (such as hand held chemical extinguishers etc).

    负责检查消防和生命安全设备的使用寿命。(例如手持式化学灭火器等等)。

  • Ensure prompt reporting of maintenance issues by safety & security officers as they record them during their patrols.

    确保保安员将巡视记录中的维修问题及时报告给工程部。

  • Conduct random bag inspections of associates entering and leaving the building. Ensure asset removal policy is adhered to, to prevent hotel assets being removed from the hotel without the proper authority.

    在员工进出公寓及酒店时对其包裹进行随机的检查。遵循公寓及酒店财物管理的原则,在未得到特许的情况下严禁任何公寓及酒店财物外流。

  • Maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons.

    在公寓及酒店的出入口安排外围巡视点,以确保在公寓及酒店周围无闲杂人等。

  • Regularly attend to the common area where residents present and make the residents feel delighted and secured. For examples, greeting residents at the club lounge, holding doors at the entrance, assisting with deliveries when necessary.

    经常巡视有住客的公共区域范围。确保住户或业主感受到个人隐私和安全被维护,并对公寓服务满意。

  • Abide by the Four Seasons GES.

    在工作中遵循四季集团对客服务满意标准(GES)。

  • Take appropriate action to resolve guest complaints. Communicate with guests in a manner, which promotes goodwill, trust and satisfaction.

    采取适当的方法解决客人投诉。通过与客人交流,建立起友好、信任和满意的对客关系。

  • Ensure a high level of cleanliness & tidiness is maintained in you’re the work area. Maintain personal presentation standards to hotel and Four Seasons. Demonstrate professional attitude and behavior at all times.

    保持工作区域的高度清洁和整齐。按照四季集团的标准保持个人仪表,在任何时候表现出职业风范。

  • Abide by the Hotels Policies and Procedures, Four Seasons Code of Conduct and the hotel’s Associate Handbook.

    遵守四季公寓及酒店的政策及程序,遵守公寓及酒店的运营规则及员工手册中的规条

  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers

    及时对危险的情形采取补救措施,并与个部门包括值班经理沟通,通报存在的潜在危险。

  • Brings best practice to the attention of department, shares new ideas that have been read about or discovered

    以最佳的实操对部门工作给予关注,与其分享已获的新的理念。

  • Understands the hotel’s business priorities, products and services and has a good grasp how the department is run

    了解酒店的商业权限、产品和服务,并掌握部门的运作模式。

  • Clearly understands how their own role and the role of others impact employee satisfaction, guests and department performance

    清楚地了解他们怎样接受任务,以及他人的工作任务对员工满意度、客人及部门业绩的影响。

Requirements

See description

Job type
Fulltime job
Location
Villa Gesell, Argentina
Department
Security
Starting in
As soon as possible

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