[{{ $ctrl._job.status.name | translate}}] Bellman Intern
Four Seasons Hotel Firenze

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Job description

Four Seasons Hotel Firenze is looking for an Intern to join our Guest Services team. We are looking for highly motivated candidates interested in the Hotel Industry and passionate about service. The intern will acquire knowledge of Core Standards and Policies & Procedures of the Guest Services department.
MAIN OBJECTIVES AND GOALS:
• Comply with Four Seasons standards for the Guest Services Department, while working harmoniously and professionally with co-workers and planning committee
• Learn how to use the Hotel’s software
• Assist colleagues in delivering luggage to room upon check-in and picking up luggage from room upon departure
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Greet all guests passing through lobby and offers them assistance
• Work harmoniously and professionally with co-workers and supervisors
• Assist colleagues in performing shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest

Requirements

Reading, writing and oral proficiency in English and Italian.
A valid driving licence is required.
Applicants must hold legal authorization to work in Italy at the time of application.
Job type
Internship
Location
Florence, Italy
Department
Front Office concierge, Front Office porter
Languages
English, Italian
Starting in
December 2018
Duration
6 months
Pay range
Monthly salary
Accommodation
Not provided
Other benefits
Board, Uniform and Trainings

Four Seasons Hotel Firenze

Experience one of the world’s oldest and most beautiful cities from our quiet garden sanctuary, flanked by historic buildings and lush with modern amenities at our luxury hotel in Florence, Italy. Be near the best Florence has to offer while enjoying the rest and relaxation of a modern urban resort at five-star Four Seasons Hotel Firenze.

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