[{{ $ctrl._job.status.name | translate}}] Front Desk Intern
Four Seasons Hotel Firenze

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Job description

Four Seasons Hotel Firenze is looking for a Front Desk Intern to join our team for a 6 months internship.

JOIN OUR TEAM
Work on a team that is built on mutual respect, collaboration, excellent service and a passion to exceed guest expectations by providing the most memorable guest experience. Four Seasons Hotel Firenze has the largest private gardens in the city, bordered by an ornate La Villa and Renaissance Palazzo Gherardesca and recently awarded by Forbes as the best Hotel in the World. Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

MAIN OBJECTIVES AND GOALS
• Handle different types of information requested by the client anticipating their needs, when possible
• Manage emails, faxes and any other communications received by the Reception department.
• Cooperate with other departments, sharing relevant information
• Learn how to use the property management system (Opera) and Lotus Notes
• Assist the Front Desk Team in Check in/Check out Procedures
• Guarantee guests' privacy as well as escorting Guests to their rooms.

REQUIREMENTS
Knowledge of English is required. Knowledge of Italian would be a plus.
Work authorization for the location is required.
A valid driving licence is required for this position.

Requirements

Four Seasons Hotel Firenze is looking for a Front Desk Intern to join our team for a 6 months internship.
JOIN OUR TEAM
Work on a team that is built on mutual respect, collaboration, excellent service and a passion to exceed guest expectations by providing the most memorable guest experience. Four Seasons Hotel Firenze has the largest private gardens in the city, bordered by an ornate La Villa and Renaissance Palazzo Gherardesca and recently awarded by Forbes as the best Hotel in the World. Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

MAIN OBJECTIVES AND GOALS
• Handle different types of information requested by the client anticipating their needs, when possible
• Manage emails, faxes and any other communications received by the Reception department.
• Cooperate with other departments, sharing relevant information
• Learn how to use the property management system (Opera) and Lotus Notes
• Assist the Front Desk Team in Check in/Check out Procedures
• Guarantee guests' privacy as well as escorting Guests to their rooms.

REQUIREMENTS
Knowledge of English is required. Knowledge of Italian would be a plus.
Work authorization for the location is required.
A valid driving licence is required for this position.
Job type
Internship
Location
Florence, Italy
Department
Front Office reception
Languages
English, Italian (optional)
Starting in
August 2019
Duration of the contract
6 months
Pay range
Monthly salary
Accommodation
Not provided
Other benefits
Meals available at our staff canteen Uniform with laundry services Training opportunities

Four Seasons Hotel Firenze

Experience one of the world’s oldest and most beautiful cities from our quiet garden sanctuary, flanked by historic buildings and lush with modern amenities at our luxury hotel in Florence, Italy. Be near the best Florence has to offer while enjoying the rest and relaxation of a modern urban resort at five-star Four Seasons Hotel Firenze.

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