[{{ $ctrl._job.status.name | translate}}] Reservations Intern
Four Seasons Hotel Firenze


Job description

Four Seasons Hotel Firenze is looking for an Intern to join our Reservations team. We are looking for highly motivated candidates interested in the Hotel Industry. The intern will acquire knowledge of Core Standards and Policies & Procedures of the Reservations department.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee
• Learn how to use the Hotel’s software (e.g. Opera, HotSos)
• Run daily reports for department
• Handle guests’ requests in an appropriate manner
• Update reservations and send confirmation letters
• Assist colleagues in answering clients and/or travel agents’ emails
• Answer phone calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
• Accepts and delivers wake-up calls, messages and facsimiles in a timely manner


Reading, writing and oral proficiency in English and Italian.

Applicants must hold legal authorization to work in Italy at the time of application.
Job type
Florence, Italy
English, Italian
Starting in
As soon as possible
6 months
Pay range
Monthly Salary
Not provided
Other benefits
Full board at our staff canteen, Uniform and Trainees Monthly Meetings

Four Seasons Hotel Firenze

Experience one of the world’s oldest and most beautiful cities from our quiet garden sanctuary, flanked by historic buildings and lush with modern amenities at our luxury hotel in Florence, Italy. Be near the best Florence has to offer while enjoying the rest and relaxation of a modern urban resort at five-star Four Seasons Hotel Firenze.

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