Reservations Intern
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Expired

Reservations Intern

About the job

Four Seasons Hotel Firenze is looking for an Intern to join our Reservations team. We are looking for highly motivated candidates interested in the Hotel Industry. The intern will acquire knowledge of Core Standards and Policies & Procedures of the Reservations department.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee
• Learn how to use the Hotel’s software (e.g. Opera, HotSos)
• Run daily reports for department
• Handle guests’ requests in an appropriate manner
• Update reservations and send confirmation letters
• Assist colleagues in answering clients and/or travel agents’ emails
• Answer phone calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
• Accepts and delivers wake-up calls, messages and facsimiles in a timely manner
  • Monthly Salary
  • Not provided
  • Full board at our staff canteen, Uniform and Trainees Monthly Meetings
  • Department: Reservations

About you

Reading, writing and oral proficiency in English and Italian.

Applicants must hold legal authorization to work in Italy at the time of application.
  • Languages required: English and Italian.

The company

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

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Expired

Reservations Intern

Florence, Italy

Internship, 6 months

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