IT Specialist

About the job

About Four Seasons Hotel Ritz Lisbon: 


Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you.  


The hotels extensive outside terrace overlooking Eduardo VII Park, offers a true resort feel with its new outdoor pool and lush garden. 


An urban oasis with a spa and indoor pool, and a rooftop fitness center with an outdoor running track overlooking the city’s seven hills. 


Varanda, the modern restaurant vaunts top-level cuisine under the guidance of Chef Pascal Meynard. It is famous for the generous brunch and varied menu of gourmet delicacies. 


Skillful curatorship – “curadoria” in Portuguese – lies at the heart of CURA, the hotel’s new restaurant where young Michelin-starred Chef and head culinary curator Pedro Pena Bastos selects his ingredients as meticulously as an artist chooses his paints, drawing from Lisbon’s rich regional palette of seasonal ingredients to create artisanal dishes of great depth, taste and meaning. 


The most recent project- an outdoor swimming pool and bar with under-water music. The Hotel’s new pool area is a sophisticated oasis perfect for enjoying and relaxing dip with a refreshing drink. The Pool Bar’s menu offers a good selection of food, petiscos, drinks and Lisbon-inspired cocktails. 


Our opportunity: 


We are looking for an IT Specialist to join our Team in Lisbon! 


Why to join our Team: 


You will be part of a talented Family and Unique Culture; 

You will have the opportunity to be you, to show your skills and passion for flawless service; 

You will have a wide range of career growth opportunities within Four Seasons hotel chain; 

You will be rewarded with a competitive salary and advantages. 


What will be your main responsibilities and duties: 


Assist with establishing and maintaining user procedures and hardware familiarization for all systems; 

Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble‐shooting access problems and completion of on‐site documentation; 

Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting; 

Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property; 

Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management; 

Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards; 

Assist in the co‐ordination of new acquisitions and major projects as required; 

Participate in property‐level, corporate‐initiated technology implementations as required; 

Good knowledge and support for Desktop OS; 

Provide direct guest support and quality support to function rooms and conference services; 

Perform any additional duties as assigned by the Director of Finance or Director of IT/Assistant Director of IT. 


What you will bring to us: 


Bachelor Degree in Computer Science and Technology, Software Engineering, or relevant majors; 

Prior education and/or experience supporting complex networks desired but not essential; 

Willing to work on weekends/holidays;

Good organizational skills, with the ability to work independently; 

Ability to function well under pressure, set priorities and adjust to changing conditions; 

High work ethic, with a sense of responsibility for the role filled within our team; 

Excellent communication skills; 

Attention to detail and problem solving skills; 

Ability to multitask and prioritize daily workload; 

The candidate must hold the required authorization to work in an European country (mandatory); 

Reading, writing and oral proficiency both in Portuguese and English (mandatory). 


We are looking for people who share the Golden Rule: people who by nature, believe in treating others as we would have them treat us. This is the opportunity to be part of a cohesive team with opportunities to build a successful career. Bring your enthusiasm and send us your application! 


Learn more about our property and what it is like to work at Four Seasons by visiting: 




About you

  • Language required: English.

The company

Long considered Lisbon’s premier luxury hotel and located right in the heart of the city, Four Seasons Hotel Ritz Lisbon provides a glorious bird’s-eye view of the city's stunning historic sites – and makes the perfect starting point for exploring its unique architecture. Designed with the intention of marking Lisbon’s name internationally and adding to the prestige of the Portuguese hotel industry, the Hotel is truly a landmark establishment in all senses of the word.

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IT Specialist

Lisbon, Portugal

Full-time, Indefinite

Start Date:As soon as possible

Latest start date: