[{{ $ctrl._job.status.name | translate}}] Spa Head Therapist
Four Seasons Hotel, The Westcliff, Johannesburg


Job description

Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and a passion for food and wine.

We seek a highly motivated and service-minded individual to join the SPA team as a Spa Head Therapist.

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Learn more about
what it is like to work at Four Seasons – visit us:



Successful candidate must possess legal rights to work in South Africa

This position is open to candidates of all nationalities as well as International Four Seasons Transfers.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.


Work closely with and assist the Spa Manager in the day to day running of the Spa treatment schedule. Conduct treatments to the highest standards and in accordance with training and guidelines. Oversee the maintenance of high levels of hygiene and cleanliness within the treatment rooms and to implement training, co-ordinate stock control and other areas of The Spa operation as and when required.
The ideal Spa Head Therapist candidate will have an outgoing personality and a can-do approach to any task – personifying luxury guest service.

Previous experience within luxury Spa preferable.

Qualified and experienced with proven certification. Excellent communication skills for both guest and management interaction. The ability to take a proactive approach to understanding guests needs and desires.

Exceptional customer service and Problem solving skills

An integral member of the Spa, the candidate performs body and esthetical treatments according to established Four Seasons and specific treatment protocols and procedures. Exceptional customer service and the understanding of the guests needs is an essential part of this role due to the one-to-one nature of the role.

Candidates must have a firm knowledge of Spa operations, and must have 2-3 year of experience as a in a similar role.

Qualification to perform skin, body and massage treatments

For this specific role - Asian therapy background is essential

Excellent communication skills for both guest and management interaction

The ability to take a proactive approach to understanding guests needs and desires.

Fluency in English is also required.
Job type
Johannesburg, South Africa
Spa & Wellness
Starting in
As soon as possible
Latest start date
December 2018
Contract duration
More than 1 year
Other benefits
Be part of a cohesive team with opportunities to build a successful career with global potential •Have access to a robust benefit plan •Have the opportunity to engage in diverse and challenging work •Derive a sense of pride in work well done •Be recognized for excellence

Four Seasons Hotel, The Westcliff, Johannesburg

Four Seasons Hotel The Westcliff, Johannesburg, welcomes you to a chic urban resort. With 117 guest rooms and suites, the design resembles a hillside village woven with courtyards, fountains and gardens. Five modern venues for dining and drinks create a vibrant social scene. Combining a brand-new destination spa, two swimming pools and nearby golf, Four Seasons The Westcliff defines Johannesburg’s best luxury hotel stay.

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