Director of Rooms

[{{ $ | translate}}] Director of Rooms
Four Seasons - Langkawi


Job description

Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.
In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.”  This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons one of the very best employers in the country.
Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.
About Four Seasons Resort Langkawi

Four Seasons Resort Langkawi presents a tranquil retreat in the Andaman Sea, where UNESCO - protected mangroves showcase labyrinthine adventure between land and sea. With 91 villas and pavilions flanked by cliffs and rainforests the lush garden and beach front settings of luxurious Four Seasons Resort Langkawi incorporate natural beauty into every aspect of guest experience. Ranked No 3 in South East Asia - Condé Nast Traveler UK The Readers'' Travel Awards 2017
Ranked No 13 in Asia - Condé Nast USA The Readers'' Choice Awards 2017

The Director of Rooms forms part of the Resort''''s Leadership team (Planning Committee) who collectively make key strategic and operational decisions for the Resort.  The Director directs and controls the activities of the Front Desk, Reservations, Communications, Concierge, Housekeeping & Laundry, Guest Relations, Guest Services and in some cases Spa and Security.  Assures that standards are met, guests and employees are satisfied and problems are promptly resolved.  The Director also works closely with Sales and the Director of Revenue/Reservations to enhance the Resort occupancy levels and rates. 

We are looking for individuals who have strong leadership and interpersonal skills, are able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service.

Applicants are required to have five to seven years experience with diversity of Operations management positions. A college degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is required.Some travel is required for training, conferences and special events.

*Langkawi is a remote island destination and very limited options for children schooling and medical facilities. 

        For more details please visit our website :


See description

Job type
Langkawi, Malaysia
Rooms division
Starting in
As soon as possible

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