The Four Seasons Hotel Miami is looking for a Banquet Captain (Supervisor) who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
*Only candidates holding valid work authorization for the US will be considered for the position.*
Join Our Team
Imagine yourself having the chance to work for the leading luxury hotel company in the world. Work on a team that is built on mutual respect, collaboration, excellent service and a passion for hospitality.
Four Seasons Hotels and Resorts has been named by FORTUNE magazine as one of the 100 Best Companies to Work For. Four Seasons is one of only 14 organizations to have the distinction of being recognized every year since the list’s inception in 1998 and is the highest ranked hotel company on the list.
BASIC PURPOSE: Supervise and oversee the service of banquet functions as assigned by the Assistant Banquet Manager or Banquet manager.
Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection’s, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest’s original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction. (50%) Train, motivate, recommend discipline, and supervise the work of food servers ensuring that that all cultural and core standards are met. (20%) Assist with administrative duties including closing banquet checks, and preparing supply requisitions. (10%) Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%)
Plate and prepare food items. Assist in settting up and breaking down tables, chairs, and props.
KNOWLEDGE AND SKILLS:
Education: High school education or equivalent experience
Experience: Minimum one year food service or related work, previous supervisory or lead experience is referred.
Skills and Abilities: Requires a working knowledge of banquet service as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Requires ability to operate
computer equipment and other food & beverage computer systems.
Requires strong written and verbal skills. Ability to read and speak English.
What to Expect
- Be part of a cohesive team with opportunities to build a successful career with global potential.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
- We pay a very competitive salary in Miami and offer a robust benefit plan.
At Four Seasons Hotel Miami we offer excellent benefits for all our employees. Benefits include but are not limited to: Complementary meals ion our staff cafeteria, uniforms and laundry service, affordable and very complete medical package that includes medical, vision and dental plans based on your needs for you and your dependents. Life insurance for you and your dependents at no cost. Accident insurance. 401K Plan and matching contributions. Complimentary nights in our properties around the world for you to enjoy with your family and friends. Great work environment. Join our team!
Lear more about what is like to work at Four Seasons – visit us:
We look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
- Job type
- Brickell, Miami, FL, United States
- F&B other
- Starting in
- As soon as possible