Reservations & Communication Supervisor

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Four Seasons - Palm Beach

Posted

Job description

Join Our Team

The Reservation and Communication Supervisor will be responsible for overseeing the day to day operation for the Reservations and Communications department. They will manage a large volume of calls throughout their shift along with contacting guests to provide pre-arrival assistance, as well as answer any questions or concerns during their stay. The. The position will suggest and complete room reservations with the ability to provide information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel. They will work under the supervision of the Front Desk Manager and Reservations Manager and carry out duties as assigned.

The ideal candidate will possess strong customer service and communication skills. Excellent phone and computer skills with the ability to multitask are essential. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and be willing to accept assignments on as need basis, in order to promote team work. This will include some evenings, weekends and holidays. A Hospitality Management Degree qualification is preferred, however, not essential with relevant experience.

About Four Seasons Resort Palm Beach

The intimate oceanfront paradise of Four Seasons Resort Palm Beach is currently furthering its journey as Palm Beach Island’s only Five-Star, Five-Diamond resort with an incredible multimillion-dollar renovation inspired by Palm Beach’s relaxed yet glamorous resort style and the heritage of the famously elegant island. The renovation pairs our beautiful shoreline with the talent of prestigious collaborators including a world renowned interior designer and a celebrated Michelin star chef touted as one of the world''s best. The renovated resort is set to debut November 2018.

Sky’s the Limit

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 111 hotels in 47 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

What to Expect

Competitive Salary & Wages

401(k) Retirement Plan

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ''EEOC is The Law'' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Requirements

See description

Job type
Full-time
Location
Palm Beach, FL, United States
Department
Reservations
Starting in
As soon as possible

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