Concierge Agent
About the job
Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.
Join our Team
•Work on a team that is built on mutual respect, collaboration, excellent service.
•Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
•Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.
Responsibilities
•Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
•Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Competitive
- To be discussed
- Department: Concierge Front Office concierge
About you
•Must have a previous experience in a luxury, fast paced environment.
•Strong organizational skills.
•Attention to detail and ability to multitask.
•Able to organize, delegate & work under pressure
•Requires reading, writing and oral proficiency in the English language. Second language is a plus.
- Language required: English.
The company
On a stretch of natural beach in Dubai’s most prestigious neighbourhood, Four Seasons Dubai at Jumeirah Beach blends Arabic design with cool, contemporary style – creating an atmosphere of light, sophisticated luxury. Our beachfront sanctuary is set on 5.6 hectares of natural beachfront and configured to embrace the garden and swimming pools while framing spectacular views of the Arabian Gulf.
With fresh, sophisticated style, Four Seasons Resort Dubai at Jumeirah Beach invites you to a lazy beachfront sanctuary – with the closest access to shopping and entertainment in downtown Dubai. The hottest dining is right here at Sea Fu, Coya, Nusr-et and Jean-Georges.
Our 237 ultra-spacious Dubai luxury hotel accommodations – including 49 suites – overlook the Arabian Gulf on one side and present the most impressive skyline views of any hotel in Dubai on the other. Every room includes a furnished private balcony.
This 5-star Dubai hotel is home to 11 restaurants and lounges, a showpiece spa, three swimming pools and fun family activities. With warm, friendly service, Four Seasons is redefining the Dubai luxury hotel experience.