Receptionist - Four Seasons Residences São Paulo
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Receptionist - Four Seasons Residences São Paulo

Four Seasons - Sao Paulo

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Receptionist - Four Seasons Residences São Paulo

About the job

The Four Seasons Residences São Paulo is due to open soon and we are looking for an experienced Receptionist Front Desk Agent.

This professional will join our Residences team and assist us in ensuring our Residents will have an exclusive experience, providing a warm and professional service.

Key Elements of the Job

  • Handles all residents interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves owners complaints;
  • Assists residents in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all requests in an accurate and timely manner. Interaction with residents will be in person and by phone;
  • Maintains a balanced bank assigned by the hotel.  Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift;
  • Works harmoniously and professionally with co-workers and supervisors;
  • Supports the Residences Assistant Manager in all administrative tasks related to Residences.
  • Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests;

Preferred Qualifications and Skills

  • College education or equivalent experience;
  • Previous employment experience in a similar position with other luxury Hotels will be an added advantage;
  • Requires knowledge of the ability to operate computer equipment;
  • Ability to read, speak and write in Portuguese and English fluently. 

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

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Receptionist - Four Seasons Residences São Paulo

Jardim Paulista, Brazil

Full-time, Indefinite

Start Date:

Latest start date:

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