Executive Club Guest Relations Officer

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Four Seasons - Seoul

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Job description

Executive Club Guest Relations Officer
Full time
Four Seasons Hotel Seoul

The Four Seasons Hotel Seoul is looking for Executive Club Guest Relations Officer, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Executive Club Team Leader.

Responsibilities

  • Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests'' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.
  • Ensure that all guest supplies and amenities are offered and replenished to the required standards
  • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity

Qualifications and Skills

  • Fluency in reading, writing, and spoken Korean & English
  • College degree preferably specializing in hospitality
  • Excellent personal presentation and interpersonal skills
  • Outgoing personality and a can-do approach to any task

Visa Requirements

  • Must already possess valid work authorization in South Korea.

Learn more about what it is like to work at Four Seasons – visit us:
         http://jobs.fourseasons.com/
         https://www.linkedin.com/company/four-seasons-hotels-and-resorts
         https://www.facebook.com/FourSeasonsJobs
         https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Requirements

See description

Job type
Full-time
Location
Sajik-dong, South Korea
Department
Other
Starting in
As soon as possible
Duration of the contract
Indefinite

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