Regional sales systems and sales performance support to WSOs and Hotels
- Regional support for all performance management systems (Account Planner/Hotel Sales Desk, Varicent, RevFinder).
- Supporting the sales lead process and related systems (Delphi, MeetingBroker and Salesforce).
- Sales Systems and Sales Performance New Hotel on boarding
Sales Systems :
- Provide regional sales systems support to include:
- RFP data channeling alignment between systems (Delphi, MeetingBroker, Salesforce)
- Conduit support between Amadeus, Hotels and WSOs.
- Deliver regional monthly Delphi Compliance results for Hotel Balanced Scorecard.
- New Hotel onboarding:
- Sales systems training of MeetingBroker and Account Sharing.
- Partner with Amadeus and hotel for new hotel opening consultations.
Sales Performance :
- Regional support for all performance management systems (Account Planner/Hotel SalesDesk, Varicent, RevFinder).
- Regional support to the process and timeliness of goal setting, month-end reconciliation and sales performance rewards programs.
- Liaise with regional Hotel Marketing and Revenue Management leadership to support sales performance initiatives.
KEY BEHAVIORAL COMPETENCIES
- Team player and ability to forge reliable working relationships
- Excellent communication (written and verbal) and interpersonal skills
- Keen attention to detail
- Efficient and accommodating telephone manner
- Ability to deal professionally, courteously and effectively, with all levels of management and other internal and external business contacts
- Strong organizational and administrative skills
- Solution-oriented: Ability to assess situations and exercise good judgment
TECHNICAL SKILLS AND KNOWLEDGE
Knowledge of the following systems preferred:
- Varicent IBM Cognos
- Microsoft Office
- Job type
- Orchard, Singapore
- Starting in
- As soon as possible
- Duration of the contract