Sales Manager

[{{ $ctrl._job.status.name | translate}}] Sales Manager
Four Seasons - Tianjin

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Job description

  • The Sales Manager performs his/her duties within the framework defined by the chain and hotel norms and by internal regulations as specified by the Director of Sales.

    销售经理在外链和酒店的规范定义的框架内履行职责,并又销售总监内部规范执行。

  • Manage customer database mailing list and ensure it updated constantly.

    管理客户数据邮件列表,并确保其不断更新。

  • Maintain existing business and develop new accounts.

    维护现有业务并开发新客户。

  • Maintain good business relationship with all producers.

    与所有生产商保持良好的业务关系。

  • Complete weekly entertainment and weekly activities plan.

    完成每周娱乐和每周活动计划。

  • Conduct sales campaign by direct sales call / visits/mailing for group and FIT business, meeting and banquets from all sources for bookings and leads.

    通过直接销售电话/拜访/邮件的方式进行销售活动,为团队和散客业务,会议和宴会的所有资源去做预定和领导。

  • Make sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation.

    确保所有预定订单(宴会/会议)都正确地被指示,为了销售与宴会运营有效地沟通。

  • Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship.

    确保所有来电的信件和电话的查询被有效地处理,并建立一个愉快的工作关系。

  • Keep clients advised of latest information regarding hotel’s development.

    让客户为酒店的发展提供最新的信息。

  • Familiar with the operation and application of the hotel''s computer / data processing system. Ensure the implementation and utilization of in-house software especially the “sales and catering”, use it efficiently and maintain its application.

    熟悉酒店计算机/数据处理系统的操作和应用。确保内部软件的实施和利用,特别是‘客房销售和会议’,有效地使用它并保持其应用。

  • Keep well informed and well coordination about the operations especially in essential departments (Front Office, Housekeeping, F&B, and Banquet etc.).

    与运营部门保持良好的信息沟通和良好的协调能力,特别是基础部门(前厅,客房,餐饮,和宴会等。)。

  • Provide after-sales service and in particular to ensure all guests complaints brought to management’s attention and communicate with the respective departments if necessary for proper handling. Ensure that all complaints are reviewed, investigated and follow-up action is initiated.

    提供售后服务,特别是确保所有客人的投诉被管理层关注,并与各部门沟通,如果有必要要适当处理。确保所有投诉被审查,调查和跟进行动。

  • Closely observe matters pertaining to competition (situation, prices, services etc.) offered on a regular basis - daily and give the updated feedback to DOS.

    密切观察相关的竞争(情况,价格,服务等),提供每天定期的基本情况并更新反馈给销售总监。

  • Promotes the hotel as often as possible through entertaining,conducting, site inspections, and presentations etc. of the hotel.

    通过娱乐活动,指挥,实地考察,和演讲等形式去尽可能多推广酒店。

  • At all times, promote a positive image of the hotel in all forms of contact.

    在任何时候,以任何的联系形式积极推广酒店形象。

  • Develop & foster close and positive rapport with the public, guests, clients and members of the trade.

    发展与促进与公众,客人,客户和贸易成员的积极密切关系。

  • Promote and sell hotel to be the most popular meeting/banquet venue while concentrating on room sales, maximally utilize all the meeting/function rooms and achieve the highest revenue desired and targeted.

    促进和销售酒店最受欢迎的会议/宴会,同时专注于房间销售,最大化的利用所有会议/功能厅,并且完成所预期目标的最大收入。

  • Organize and submit weekly sales report to the DOS.

    组织并提交每周销售报表给销售总监。

  • Ensure that all new clients have no negative credit references.

    确保所有新客户没有负面的信用记录。

  • Ensure that all commercial reporting for department head is handled with efficiency and accuracy, meet all dealings without excuse.

    确保所有部门负责人的商务报告的处理效率和准确性,满足所有的交易圆满完成。

Requirements

See description

Job type
Full-time
Location
HengLong GuangChang, China
Department
Sales & Marketing
Starting in
As soon as possible

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