Hotel Manager

[{{ $ctrl._job.status.name | translate}}] Hotel Manager
Four Seasons - Toronto, Canada

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Job description

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish.

Ultimately, our culture breeds success, and rewards it in many different ways.

Work on a team that is built on mutual respect, collaboration, excellent service and a passion to exceed guest expectations by providing the most memorable guest experience.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Four Seasons Hotel Cairo at The First Residence is looking for Hotel Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Our Hotel Manager has the opportunity to shape our guest experience by providing exceptional knowledge and service in support of our world-renowned hotel.  This position reports to General Manager. Work authorization for the location will be obtained by the hotel.

Basic Purpose

  • Provide leadership and management for all operational hotel personnel
  • Accepts responsibility for the health, safety and welfare of the hotel guests and employees.
  • Be accountable for all personnel actions, assets, and personal property and the end results of their use.
  • Represent the hotel to civic, business, industry and local government.

Responsibilities

  • Provide leadership and management for all operational hotel personnel: directly for two key management personnel and indirectly for management, non-management personnel.
  • Accepts responsibility for the health, safety and welfare of the hotel guests and employees.
  • Be accountable for all personnel actions, assets, and personal property and the end results of their use.
  •  Represent the hotel to civic, business, industry and local government.
  • Assist in ensuring that all areas of the hotel are appropriately staffed to handle demand periods and that staff are well trained, polite and conduct themselves in a professional manner.
  • Maintain a solid working relationship with the Hotel Owners and participate in Owner’s meetings.
  • Personally meet and interact with guests, review all written guest comments and follow up on any guest service issues or needs. Oversee preventive maintenance programs such as “Perfect Room” initiative.
  • Directly supervise at a minimum the Director of Rooms and Director of Food and Beverage.
  •  Assume the role of Hotel Spokesperson in the absence of the General Manager in any emergency or crisis situation.
  • Coordinate preparation go timely and accurate forecasts with Sales and Marketing, Food and Beverage and Rooms and Engineering.
  • Perform other tasks or projects as assigned by the General Manager or Four Seasons Home Office.

Qualifications and Skills

  • Strong food and beverage background
  • Reading, writing and oral proficiency in English.
  • Minimum experience of 5-10 years hotel operations and/or management.
  • Previous Opening experience is a plus
  • International experience in Europe , North America or Dubai is essential
  • Influencing and Negotiation skills
  • Ability to develop and assess others
  • Strong Relationship Management skills

What to expect

  • Be part of a cohesive team with opportunities to build a successful career with global potential.
  • Have access to a robust benefit plan.
  • Have an opportunity to engage in diverse and challenging work environment.

Learn more about Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Want to know more about living and working in this destination? Check out the Living Abroad website.

Requirements

See description

Job type
Fulltime job
Location
Old Toronto, Toronto, Canada
Department
Management
Starting in
As soon as possible

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