Assistant Front Desk Manager
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Assistant Front Desk Manager

Four Seasons

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Assistant Front Desk Manager

About the job



Four Seasons Hotels & Resorts, Employer of Choice

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. ur company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Four Seasons Resort and Residences Vail

Located in the heart of Vail Village, the Resort offers 121 spacious, well-appointed guest rooms and suites; an award winning full-service spa; a renowned mountain steakhouse, Flame; and a lively food and cocktail hotspot, The Remedy.

Four Seasons Resort and Residences Vail has received the industry’s most sought-after accolades, including Forbes Four-Star rating for the Resort and Five-Star rating for the Spa.

Career Opportunity

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.

Assistant Front Desk, Regular Full Time

The Assistant Front Desk Manager will oversee the Front Office and Concierge staff. This position acts as the manager on duty in the hotel when senior management is not available.  The Assistant Front Desk Manager may manage Front Desk, Concierge and Bell Staff.  This position is responsible for interviewing, training, scheduling, conducting performance reviews and disciplinary conversations for Staff.  This position is also responsible for resolving customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. This role has direct contact with employees and guest and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.

Assistant Front Desk Skills and qualifications needed: College degree or equivalent experience, 2+ years management or supervisory experience in Rooms Division, preferably in a luxury setting.  Previous experience with Opera preferred.

Must be fluent in English and possess legal work authorization in the United States.

Comprehensive Benefits

  • Salary Range - $60,000 - $64,000
  • Medical, dental, and vision insurance
  • Vacation, holiday, and sick pay
  • Winter Season Lifestyle Benefit, which can be used towards one of the following: Merchant Ski Pass, ECO Transit Bus Pass, Parking Pass, or Fitness Membership
  • 401k participation with company matching program
  • Complimentary stays at Four Seasons worldwide, subject to availability
  • Free shift meal prepared by the culinary team
  • Complimentary dry cleaning of employee uniforms


Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Assistant Front Desk Manager

Vail, CO, United States

Full-time, Indefinite

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