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Four Seasons
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Assistant Spa Manager
About the job
- Excellent reading, writing and oral proficiency in English Language, proficiency in a second language preferred
- Excellent communication skills
- Strong command of computer applications
- A through understanding of Spa treatments and The Spa environment.
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- Assists the Spa Manager with the supervision, management and growth of all Spa and Health Club staff
- Interviews, trains, schedules, monitors employee performance, discipline and completes payroll for all personnel who report to him/her
- Contributes in maintaining Spa and Health Club as well as Hotel standards
Anticipates in advance all materials and supplies, assure their availability
Oversees the fitness and spa equipment maintenance - Assists the Spa Manager in preparation, submission and distribution of all daily, weekly, monthly, quarterly and yearly reports pertaining Spa and Health Club department and its area of responsibilities
- Takes an active interest in the financial performance of the department
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- Organizes and schedules shifts
- Ensures timely and effective performance reviews for the department
- Keeps the Spa Manager informed about the department, all employees’ performance, and guest concerns and comments
- Assists the Spa Manager in monitoring all facility and service standards and keep him/her apprised of any operational opportunities.
- Department: Spa & Wellness