Concierge

[{{ $ctrl._job.status.name | translate}}] Concierge
Four Seasons

Posted
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Job description



Four Seasons Hotel New Orleans 

Join a diverse and talented pre-opening team in New Orleans 

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. 

The role of the Concierge 

To respond and provide a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. The Concierge will respond to all guests’ requests in an accurate and timely manner making recommendations based on local knowledge. 

Knowledge, Skills and Abilities 

The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic. 

Qualifications include: 

  • Skill for building relationships 

  • Solid communication, organization and leadership skills 

  • Proficiency in Word and Excel 

  • Multi-tasking and great sense of urgency 

  • Strong interpersonal and team player skills  

  • Strong problem solving and time management skills 

  • Language skills a plus 



About Four Seasons Hotel New Orleans 

With a front and centre location at the edge of Canal Street, Four Seasons Hotel New Orleans will introduce thoughtful, intelligent service to the Crescent City. Brought to you by masters of their craft, our landmark tower will be transformed when we open in the spring 2021. Guests will dine on innovative Louisiana cuisine, relax by our resort-style pool and plan their celebrations on our 34th floor observation deck boasting NOLA’s best views. 

Named one of Fortune Magazine’s 100 Best Companies to Work For over the past 22 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees – people who share a single focus and are inspired to offer great service, personify our company culture.   

A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and, on the people, we employ and serve around the world.  

Learn more about Four Seasons:  

http://jobs.fourseasons.com  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts   

https://www.facebook.com/FourSeasonsJobs   

https://twitter.com/FourSeasonsJobs  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
New Orleans, LA, United States
Department
Front Office concierge
Starting in
As soon as possible
Duration of the contract
Indefinite

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