Concierge

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Concierge
Four Seasons

Posted
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Job description



The role of the Concierge

To respond and provide a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. The Concierge will respond to all guests’ requests in an accurate and timely manner making recommendations based on local knowledge.

Knowledge, Skills and Abilities

We are seeking an individual who has current experience in a luxury hotel environment as a Concierge.  The qualified candidate will possess a passion for flawless service, the ability to interact and connect with guests, knowledge of Philadelphia. 

Qualified candidates must be able to demonstrate:

Skill for building relationships

Solid communication, organization and leadership skills

Passion for service

Proficiency in Word and Excel

Strong interpersonal and team player skills 

Highest level of integrity and work ethic

Strong problem solving and time management skills

Language skills a plus

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
Philadelphia, PA, United States
Department
Front Office concierge
Starting in
As soon as possible
Duration of the contract
Indefinite

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