Director of Sales and Marketing

[{{ $ | translate}}] Director of Sales and Marketing
Four Seasons

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Job description

The Four Seasons San Francisco at Embarcadero is looking for a Director of Marketing who has a passion for excellence.

The Director of Marketing is a part of the Hotel's Executive Leadership team who collectively make key strategic and operational decisions for the Hotel. The Director of Marketing will create and implement marketing strategies and tactics that ensure that all marketing activities focus on maintaining the unique positioning of the property in an ever changing competitive environment and achieving maximum revenue for the property. The successful candidate will be a proven leader, strategic thinker, motivator and innovator who is highly collaborative and puts people first.

The Director of Marketing oversees all sales and marketing activities with the support of teams including sales, catering and conference services, reservations, revenue management, and public relations. The Director of Marketing and the Sales & Marketing Division ensures that all activities and bookings are focused to yield maximum revenue per room occupied. The successful candidate requires strong revenue and budget management skills, have a creative flair for marketing, have good communication and interpersonal skills and demonstrate effective leadership.  A Director of Marketing needs to be strategic, proactive and have a proven track record in both sales and marketing.

Join Our Team

We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work For since 1998. We are looking for individuals with not only the right skills but also the right attitude for the role!

Key Competencies
This list is not all –inclusive and should only be used as an overview of all actual responsibility.

o People Leadership – Recruit, train, and guide division employees.  Conduct performance evaluations for direct reports.  Most importantly, this leader must possess the ability to build a positive working environment.

o Maximize Hotel Revenue – Develop, coordinate and implement programs and activities to positively impact Rev Par performance.  Manage the Hotel’s Yield Program.

o Marketing, Promotions, Advertising and Public Relations – Develop and implement annual marketing plan. Prepare, monitor and control the annual advertising and business promotion budget. 

o Sales – Solicit and service selected accounts.  Provide “one-up” sales assistance for all key accounts, to maintain an active account load and to act as the Hotel’s sales leader. 

o Manage Sales Activity – Serve as Hotel’s key contact with organizations such as convention & visitor’s bureau, governmental business bodies and other key accounts.  Review, set and monitor all sales goals. 

Qualifications & Experience
o Luxury hotel Sales & Marketing senior leadership experience required.

o Proven track record in prospecting for new business and savvy at closing the deal.

o Requires strong revenue and budget management skills.

o Must be able to make quick decisions and work in a hectic and diverse work environment.

o Must be able to build, develop and maintain a cohesive team. 

o Strong ability to prioritize, organize, and manage competing priorities.

o Possess well-developed leadership and problem solving skills.

o Excellent reading, writing, and oral proficiency in the English language.

o Knowledge of revenue and client management systems strong preferred

Working at Four Seasons

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Four Seasons offers an award winning work environment and an excellent benefits package which includes:

  • Generous medical, dental & vision insurance plans
  • 401 (k) Retirement plan
  • Complimentary stays at other Four Seasons properties
  • Free meals on duty
  • Paid holidays, vacation & sick days

Learn more about what it is like to work at Four Seasons – visit us:

We look forward to receiving your application

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -


Job type
San Francisco, CA, United States
Sales & Marketing
Starting in
As soon as possible
Duration of the contract

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