Front Desk Receptionist (Overnight)

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Front Desk Receptionist (Overnight)
Four Seasons

Posted
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Job description



Four Seasons Hotels & Resorts

Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.

We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."

Four Seasons Atlanta

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.

Career Opportunity

You will craft the guest experience by connecting and understanding the guest needs, checking them in, assigning the best room, ensuring luggage and needs are in the room ready. You will ensure the guests' departure is smooth and all charges are handled correctly. You will also connect with the guest to learn more about their stay and how their experience. Successfully maintain your assigned bank. Communicating with the guests at the highest level of hospitality and integrity. You are supported to be "you" in accommodating the guest’s special requests whenever possible. You are empowered and supported to resolve guest’s below expected experiences. You will be responsible to respond to all guest requests in a timely manner. Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. You will accept reservations, changes and cancellations on behalf of the Reservations (Core) Department staff when needed. You will also occasionally answer guest calls and direct them appropriately in the absence of a Reservations (Core) team.

Basic Qualifications:

  • Dedicated, a strong communicator with attention to detail, excellent planning and organization skills
  • Ability to read, write and verbally communicate effectively with team, guests and hotel
  • Able to sit, stand and walk up to 8 hours
  • Able to lift and carry up to 20 pounds
  • Previous experience in Front Desk required


*This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. 

About the company 

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Our employee-centric approach will have you feeling like family in no time! 

Some Benefits Four Seasons Hotel Atlanta employees can enjoy 

  • Competitive Salary & Benefits  
  • Cigna medical and dental benefit options 
  • EyeMed vision coverage 
  • 8 weeks of New Parental Leave Pay 
  • Pet Insurance 
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts 
  • Complimentary Employee Meals 
  • Subsidized Parking and/or Marta
  • 401k Retirement Plans 


To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. 

About Us:

https://www.fourseasons.com/atlanta/

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts/mycompany/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
Atlanta, GA, United States
Department
Front Office reception
Starting in
As soon as possible
Duration of the contract
Indefinite

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