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Front Desk Supervisor

Four Seasons

Posted

Front Desk Supervisor

Job Description



Front Desk Supervisor Full Time

Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, Carlsbad offers miles of uncrowded beaches and some of the best golf courses in North America.

As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our employees, with whom we have a solid relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed "employer of choice."  By joining the Four Seasons team, you can see why Four Seasons has been named by its employees to FORTUNE magazine's list of the "100 Best Companies to Work For." Four Seasons is one of just 13 organizations to have the distinction of being recognized every year since the list's inception in 1998.  

About Us

The Residence Club is located in the master planned community of Aviara, in the city of Carlsbad.  Today, business travelers, families, friends and couples continue to flock to this destination. Combining unmatched Four Seasons service with the ultimate in style, comfort and attention to detail, the Residence Club offers the perfect accommodation for those who want to experience the very best amidst an idyllic setting.  Our team is built on mutual respect, collaboration, excellent service and a passion for owner and guest experiences.  Four Seasons provides employees with the same level of care that we give our guests and owners.

The Role

The Front Desk Supervisor directs staff that performs the following duties and will also perform these duties on own: welcomes and registers residence club owners and guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of owner and guest requests by accurately assessing the owner or guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

The Key to Success

The ideal candidate will have excellent personal presentation and interpersonal skills.  The candidate must have a flexible schedule with the ability to work all shifts, weekends and holidays.  Previous Front Office and Reservations experience preferred. Knowledge of San Diego is a plus.

The Benefits

  • Energizing employee culture where you are encouraged to be your true self
  • Comprehensive learning and development opportunities to help you master your craft 
  • Complimentary employee meals and dry cleaning for employee uniforms 
  • Competitive wages and benefits (medical, dental, vision and retirement plan)


Learn more about Aviara

https://www.fourseasons.com

We look forward to receiving your application! 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
United States
Department
Front Office reception
Starting in
As soon as possible
Contract duration
Indefinite

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