Guest Recognition Specialist/Group Rooms Coordinator

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Guest Recognition Specialist/Group Rooms Coordinator
Four Seasons

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Job description



YOUR NEXT CAREER ADVENTURE 

We're about to make a splash and we want you on board! This is an exciting opportunity to be part of a dynamic pre-opening team with the Four Seasons Hotel and Residences Fort Lauderdale. 

The new Four Seasons Hotel and Residences Fort Lauderdale is looking for a talented Guest Recognition Specialist/Group Rooms Coordinator. This hybrid role is part of the Shared Services ResCom team and is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel and Residences Fort Lauderdale.  Four Seasons Hotel and Residences Fort Lauderdale will be the home hotel, however, the ability to travel and work on-site at any of the South Florida properties (as required with reasonable notice) is essential. This role reports to the Director of ResCom from the Four Seasons Resort Palm Beach, with on-site support in Fort Lauderdale from the Revenue Manager and Front Desk Manager. 

The new Fort Lauderdale property is part of a shared services collection that has common ownership and encompasses the Four Seasons Resort Palm Beach, Four Seasons Hotel & Residences at The Surf Club, and Four Seasons Hotel Miami. The ability to embrace and collaborate, while aligning efficiencies with all four hotels is essential.   

This hotel will have a residential component. Prior experience in a mixed-use residential hotel is preferred. 

WHO WE’RE LOOKING FOR 

  • The ideal candidate will have an integral role in our Guest Recognition effort and our ability to deliver exceptional levels of intuitive service with every guest, every stay at every property. This global focus positions Four Seasons as the brand that knows our guests best and is the leader for delivering exceptional guest experiences through personalized service.  

  • This key role will be responsible for all room Reservations aspects for groups, to monitor and manage group room blocks with the Resort inventory; as well as ensure group contractual obligations are met and group contacts, Sales Managers, Conference Service Managers, Operational Departments, Director of Revenue Management, and Director of ResCom are updated on all communication regarding group blocks.  



OUR LOCATION 

Emanating the luxurious amenities and scenic locales of the world’s most coveted yacht clubs through new-fashioned style, Four Seasons Hotel and Residences Fort Lauderdale is redefining luxury travel and living in this youthful South Florida Riviera. Within the vibrant, next-generation coastal city, the 22-story Four Seasons will be home to Fort Lauderdale’s most desirable oceanfront dining experiences, a luxurious spa, two pools, a distinctive beach experience, grand event and meeting spaces, 189 accommodations and 42 private residences. Designed to blend seamlessly with the Atlantic Ocean, our oasis will be enlivened by vibrant social spaces and a sense of Americana and possibility. Moments away from the city’s most desirable outdoor activities, cultural arts, restaurants and shops, our enviable location will welcome you at the heart of the yachting capital of the world.  

SERVICE CULTURE  
Currently operating 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For’ every year since 1998…join our team and discover why.   

WHAT TO EXPECT  

Dynamic Employee Culture where you are encouraged to be your true self! 

Inclusive and diverse employee engagement events all year-round 

Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, 401k Retirement Plan, and much more)! 
Excellent and ongoing Training and Development opportunities  
Complimentary Accommodation at other Four Seasons Hotels and Resorts  
Complimentary Dry Cleaning for Employee Uniforms  
Complimentary Employee Meals  
… and so much more!  

Learn more about what it is like to work at Four Seasons, visit us:  
http://jobs.fourseasons.com/  
https://www.linkedin.com/company/four-seasons-hotels-and-resorts  
https://www.facebook.com/FourSeasonsJobs  
https://twitter.com/FourSeasonsJobs   

LEARN MORE ABOUT A CAREER WITH FOUR SEASONS  
http://jobs.fourseasons.com/  
https://www.linkedin.com/company/four-seasons-hotels-and-resorts  
https://www.facebook.com/FourSeasonsJobs  
https://twitter.com/FourSeasonsJobs   

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -  http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf   

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
Fort Lauderdale, FL, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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