Host/ess - Full Time
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Host/ess - Full Time

Four Seasons

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Host/ess - Full Time

About the job



At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. 

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

The Host/Hostess is the guest’s first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences.

The successful candidate will demonstrate the following key characteristics:

A great personality with the ability to connect, greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction.

ESSENTIAL FUNCTIONS:

1. Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

2. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.

3. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

4. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.

5. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

6. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

7. Work harmoniously and professionally with co-workers and supervisors

What to Expect:

  • Cohesive Team Environment
  • Competitive Salary & Wages
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Monthly Metro Discount
  • Employee Benefits and 401K Retirement Plan


Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Host/ess - Full Time

Houston, TX, United States

Full-time, Indefinite

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