Hotel Manager
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Hotel Manager

Four Seasons

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Hotel Manager

About the job



Four Seasons Hotels & Resorts

Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.

We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."

Four Seasons Atlanta

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.

Career Opportunity:

The hotel is seeking a dynamic and passionate Hotel Manager to help further the vision of providing exceptional service to all guests and leading our Operations team in the Hotel. Come be a part of a cohesive team with opportunities to build a successful career with global potential.

  • The ability to coordinate and manage the day-to-day operations of the hotel & participate in the Planning Committee meetings and events.
  • Monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary.
  • Conduct regular tours of the hotel and make recommendations for changes as well as note deficiencies and ensure corrective action is taken.
  • Meet regularly with all managers, supervisor, and non-management employees.
  • Monitor all standards in the hotel to ensure they are in place and implemented.
  • Control all capital expenditures and ensures the proper guidelines are adhered to and projects are completed on a timely basis.
  • Meet with the Director of People & Culture on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees. Able to aid in the development of existing personnel and assist in the recruitment of new employees.
  • Conduct weekly Operations meetings to discuss operational challenges and opportunities and to improve or maintain an excellent communication flow.
  • Control expenses throughout the operation
  • Attend functions, social and/or business, to help develop a rapport and to establish credibility within the local community.
  • Ensure facility is well maintained from both housekeeping and engineering standpoints.
  • Develop profit improvement ideas.
  • Respond appropriately in the event of any hotel emergency or safety situation and align with all local codes and ordinances with a focus on guest and employee safety.
  • Maintain a solid working relationship with the Hotel Owners and participate in Owner’s meetings.
  • Implement action plans to correct problems identifies in Operations Standards Surveys.
  • Personally meet and connect with guests, review all written guest comments and follow up on any guest service issues or needs.
  • Lead preventive maintenance programs such as “Perfect Room” initiative.
  • Directly oversee at a minimum the Rooms and Food & Beverage operations.
  • Perform other tasks or projects as assigned by the General Manager or Four Seasons Home Office.


Who We Look For:

An ideal candidate will have extensive Operational experience in Rooms or Food and Beverage. They have the ability to work all shifts including, AM's, PM's, weekends, and holidays as needed. This position requires a working knowledge of the Operational needs of a hotel.

Comprehensive Benefits

  • Medical, dental, and vision insurance
  • Vacation, holiday, and sick pay
  • 401k participation with company matching program
  • Complimentary stays at Four Seasons worldwide, subject to availability
  • Free employee meals prepared by the culinary team
  • Complimentary dry cleaning
  • Subsidized Marta or parking options
  • Team of friendly, warm, professional and very upbeat employees.


About Us:

https://www.fourseasons.com/atlanta/

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts/mycompany/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Hotel Manager

Atlanta, GA, United States

Full-time, Indefinite

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