Learning Manager
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Learning Manager

Four Seasons

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Learning Manager

About the job



 When Legends Come To Life

Since opening in 1962, The Ocean Club has welcomed the world’s most discerning guests to our five-mile stretch of natural white sand beach – framed by 35 acres of Versailles inspired lawns and gardens.

Discover the legendary chic of The Ocean Club, combining elevated Four Seasons service with laid-back Bahamian style – creating one of the most sought-after resort experiences in the Caribbean. 

On a stretch of natural white sand beach, our resort offers 107 ultra-luxury accommodations, a Balinese-inspired spa, and dining by Michelin-starred chef Jean-Georges Vongerichten.

The Ocean Club has a treasured history serving generations of luxury travelers.  Expansive lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island.

The Ocean Club offers a rich roster of activities including water sports such as snorkeling, sailing and wind-surfing along with land-based activities including world-class golf and tennis plus a relaxing spa.

The Role of the Learning Manager

The Learning Manager delivers workplace learning, performance improvement programs, and initiatives to best achieve long term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.

Key Functions

  • Adult learning styles and principles

  • Needs Assessment methodologies and learning needs identification

  • Learning technologies, such as e-learning options and distance learning

  • Theories and types of  evaluation for measuring program financial impact, such as Kirkpatrick’s 4 levels

  • Project planning tools and processes

  • Communication and influencing strategies

  • Human Resources systems and how they integrate, such as recruitment, selection, compensation, performance management

  • Basic budgeting, accounting and financial management

  • Current on industry trends affecting workplace learning

  • Active in identifying staff development needs at an individual & group level

  • Builds and maintains confidence and credibility with employees, supervisory and managerial staff

  • Acts as an objective third party in counseling, problem solving or conflict situations where learning issues are involved

  • Provides senior management with accurate and objective feedback for solutions with respect to employee relations and learning needs

  • Identifies breakdowns in systems and processes amongst or within departments

  • Actively solicits feedback from management on which learning programs are needed and the optimal time to schedule such programs or initiatives

  • Regularly coaches and develops Designated Trainers (DT) in their role and responsibilities

  • Trains Managers and Planning Committee Members to facilitate training programs for their direct reports

  • Partners with peers and superiors to determine performance gaps and learning needs

  • Develops solid relationships with all new hires to act as a supporting role during their probationary period

  • Performs all reasonable duties requested by management.



This is an exciting time to join The Ocean Club, a Four Seasons Resort.

Applicants that are interested in applying, please note that the position is based on The Ocean Club, A Four Seasons Resort Property located in The Bahamas and is available to those individuals who possess a legal ability to work in The Bahamas without sponsorship.

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Learning Manager

The Bahamas

Full-time, Indefinite

Start Date:

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