Massage Therapist (Full Time) - $500 Signing Bonus
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Massage Therapist (Full Time) - $500 Signing Bonus

Four Seasons

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Massage Therapist (Full Time) - $500 Signing Bonus

About the job



We are hiring!

We are hiring for a Massage Therapist! 

There is a $500 Signing Bonus! $250 upon hire and $250at your 90 days!

About Four Seasons Resort and Residences Napa Valley 

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors. 

The Position/Role 

Massage Therapists are essential in performing all massage and body treatments for our guests while providing the highest level of service and professionalism. Massage Therapists must also ensure customer satisfaction while complying with all Four Seasons Standards and policies.

Responsibilities 

  • Set-up and maintain Spa including refreshments in pre-treatment and treatment areas. 

  • Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with Spa services.  

  • Assist guests to their appointments as they relate to Spa services.  

  • Ensure an adequate supply of all guest supplies and amenities within the treatment room and lounges and ensure immaculate presentation of these items.  

  • Ensure treatment rooms are fully stocked with linen and supplies at all times.  

  • Maintain clean work areas in Spa Dispensary and Staff Room.  

  • Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided.  

  • Adhere to Four Seasons standards and massage and body treatment sequences of service. 

  • Properly prepare, operate and clean/sanitize all equipment in the treatment rooms and Spa areas. 

  • Ensure compliance of daily, and opening/closing checklists by walking and ensuring all areas of treatment rooms are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment.  

  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.  

  • Work harmoniously and professionally with co-workers and supervisors.

  • Set-up and maintain Spa including refreshments in pre-treatment and treatment areas.

  • Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with Spa services. 

  • Assist guests to their appointments as they relate to Spa services. 

  • Ensure an adequate supply of all guest supplies and amenities within the treatment room and lounges and ensure immaculate presentation of these items. 

  • Ensure treatment rooms are fully stocked with linen and supplies at all times. 

  • Maintain clean work areas in Spa Dispensary and Staff Room. 

  • Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided. 

  • Adhere to Four Seasons standards and massage and body treatment sequences of service.

  • Properly prepare, operate and clean/sanitize all equipment in the treatment rooms and Spa areas.

  • Ensure compliance of daily, and opening/closing checklists by walking and ensuring all areas of treatment rooms are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment. 

  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. 

  • Work harmoniously and professionally with co-workers and supervisors.



Who you are

  • High School education or equivalent experience.  

  • Massage license is current as per California State Law

  • CPR, First Aid Certified preferred.  



* This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

About the company: 

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Our employee-centric approach will have you feeling like family in no time! 

Some Benefits Four Seasons Resort and Residences Napa Valley employees can enjoy: 

  • Competitive Salary & Benefits  

  • Cigna medical and dental benefit options 

  • 8 weeks of New Parental Leave Pay 

  • Fur Baby/Pet Insurance 

  • Excellent Training and Development opportunities 

  • Complimentary accommodation at other Four Seasons Hotels and Resorts 

  • Complimentary Employee Meals 

  • 401k Retirement Plans 



To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding. 

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at  jobs.napavalley@fourseasons.com . 

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website:  EEOC is The Law . 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Massage Therapist (Full Time) - $500 Signing Bonus

Napa, CA, United States

Full-time, Indefinite

Start Date:

Latest start date:

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