Overnight Residential Concierge
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Overnight Residential Concierge

Four Seasons

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Overnight Residential Concierge

About the job



Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Overnight Residential Concierge who shares our passion for excellence and who infuses enthusiasm into everything he/she does!

As the face of their home, this high profile department carries a special responsibility. Our Residential Concierge team is dedicated to accommodating residents’ requests from the ordinary to the extraordinary while maintaining and preserving their investment. The Residential Concierge is responsible for responding to a variety of residents’ requests including mail pickup and delivery, storing and retrieving packages, processing of all residents correspondence, handling reservations, and execution of residents’ requests and coordination of services from both the Hotel and third parties.

With local knowledge and insights about activities in the city. The Residential Concierge team does wonders to enhance residents’ experiences, making their home life in Toronto that much more enjoyable. Residents will recognize the team to be a true asset of their investment and consider each member to be a friendly personal assistant.

Job Requirements

We are looking for candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multitask are required. This position requires candidates to be extremely knowledgeable about the local area, have a high degree of patience and work with discretion. This position requires standing for the majority of the shift.   This position requires an applicant with a flexible schedule and the ability to work overnight shifts, weekends and holidays. The ideal candidate will also have a warm welcoming smile and a positive attitude!

Preferred qualifications & skills

  • 1-2 years previous experience in Concierge or Guest Services role in a High End Residential or Hotel operation.
  • Exceptional communication skills and command of English language


ABOUT FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

What to expect

  • Employee Travel Program that includes complimentary room nights & employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each location
  • Excellent Training and Development opportunities
  • Educational assistance, access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for line and management employees.
  • Complimentary Employee Meals


Learn more about what it’s like to work for Four Seasons:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons Toronto on Social Media:

Instagram: @FSToronto

Twitter: @FSToronto

Facebook: https://www.facebook.com/FourSeasonsHotelToronto/

We look forward to receiving your application!

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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Overnight Residential Concierge

Toronto, Canada

Full-time, Indefinite

Start Date:

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