Retreat Host
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Retreat Host

Four Seasons

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Retreat Host

About the job



Aloha! Sensei Lana'i, A Four Seasons Resort is seeking a Retreat Host.

JOIN OUR 'OHANA

The Retreat Host serves as the Hospitality Ambassador of Sensei Lana'i, A Four Seasons Resort. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Retreat Host greets and picks up guests at designated pick up/drop off locations on Lana’i for both resorts and resorts amenities. They will assist with luggage and must be able to lift, load and off load on to carts and vehicles . During vehicle transport, the Host will “Talk Story” with guests to include providing historical tours, activities information and stories of the island. In addition, the Front Office is also the natural place where guests direct comments, questions, suggests and concerns. The Host will handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. They will assist guests with reservations for activities, restaurants and events, and escort guests where needed. Upon departure, the Host performs all check-out duties/tasks. They will be assigned a Cash Float and must comply with all rules and duties related to having a float. Hosts are responsible for responding to email and chats correspondence in a timely manner, according to standard. They will assist in creating itineraries based on Sensei Guide recommendations.

Job Requirements:

We are looking for candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multi task are required. Excellent communication skills are essential. Physical by nature this position requires standing for 8 hours per shift and the ability to lift and push at least 50lbs. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local areas. One-two years of previous experience in any relevant Front Desk is preferred.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

SENSEI LANA'I - A FOUR SEASONS RESORT

Rich wellness traditions combine with serene architecture and a lush island setting to create a true Hawaiian sanctuary at Sensei Lanai, A Four Seasons Resort.  A world-class luxury hospitality company, along with renowned health experts and culinary leader Nobu join together to offer a new evidence-led approach to well being that is centered around three practices: movement, nourishment, and rest, all in a luxurious setting filled with beauty.

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

WHAT TO EXPECT
  • Competitive Salary & Wages

  • Competitive Benefits

  • Paid Time Off and Holiday Pay

  • Excellent Training and Development opportunities

  • Complimentary Accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Dry Cleaning for Employee Uniforms

  • Complimentary Employee Meals

  • Employee Recognition Programs



We look forward to receiving your application, mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Closed

Retreat Host

United States

Full-time, Indefinite

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