Room Service Server - On Call / Casual

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Room Service Server - On Call / Casual
Four Seasons

Posted
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Job description



Four Seasons Resort O’ahu at Ko Olina is looking for a Room Service Server who has a passion for excellence and the spirit of aloha.

The Room Service Server reports to the Room Service Manager and serves guests needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.    

Join Our ‘Ohana

We invite you to join our ‘ohana at Four Seasons Resort O’ahu at Ko Olina as we prepare to open one of the finest resorts in the world. We’re excited to bring the Four Seasons Experience to O’ahu for the first time and embrace the unique local culture here in Hawai’i. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work For since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the aloha spirit!

Responsibilities

  • Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.  
  • Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. 
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 
  • Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals


Preferred Qualifications and Skills

  • Candidate must be fluent in English, both verbal and written.
  • Candidates should have at least 1 year previous experience in a similar position in a luxury environment.
  • Must be experienced in the areas of communication and computer skills.
  • Service Passion
  • Requires attention to detail and problem solving skills 
  • Successful candidates must possess legal work authorization in the United States


About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury.

Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

Working at Four Seasons

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Learn more about Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons O’ahu at Ko Olina on Social Media

Instagram: @FSOahu

Twitter: @FSOahu

Facebook: https://www.facebook.com/FourSeasonsResortOahu

We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Part-time
Location
United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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