Room Service Supervisor

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Room Service Supervisor
Four Seasons

Posted
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Job description



Four Seasons Hotel and Residences at The Surf Club is seeking a In-Room Dining Supervisor. Enrich your career with an iconic brand at one of the most popular destinations in the Miami Beaches.

Join Our Team

The In-Room Dining Supervisor is an integral part of the In-Room Dining team. This position acts as the manager on duty when there is not an In-Room Dining Manager or Assistant Manager present.

The In-Room Dining Supervisor is responsible for, but not limited to:

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met. (20%)
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. (15%)
  • Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments. 
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. 
  • Assist with the service of food to guests. Assist with the cleaning of operational areas.


Knowledge of food & beverage service, cost control, labor control and accounting is preferred. The ability to operate computer equipment and other food & beverage computer systems. Excellent reading, writing and oral proficiency in the English language are a must.

About Four Seasons Hotel and Residences at The Surf Club

From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history, quickly becoming a gathering place for exceptional figures of the past century, including Frank Sinatra, Dean Martin, Elizabeth Taylor, Winston Churchill, and more. It is here that you will find Four Seasons Hotel and Residences at The Surf Club, an oceanfront destination nestled within the North Miami Beaches. With a rich narrative and quiet drama, every design detail and experience, including the new Lido Restaurant at The Surf Club, The Champagne Bar and world-class Spa, evoke a sense of the past, a feeling of the present, and a hint of the future.

About Four Seasons Hotels & Resorts

Four Seasons has been on FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! Currently operating 119 hotels and resorts, and 44 residential properties in major city centres and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

What to Expect

Competitive Salary & Wages

Medical, Dental and Vision insurance

401(k) Retirement Plan

Complimentary Parking

Paid Time Off and Holiday Pay

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
Miami Beach, FL, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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