Ski Valet Supervisor

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Ski Valet Supervisor
Four Seasons

Posted
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Job description



Four Seasons Hotels & Resorts, Employer of Choice:

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

About Four Seasons Hotels and Resorts:

 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Four Seasons Resort and Residences Vail:

At the foot of Vail Mountain, you'll find Four Seasons Resort and Residences Vail, a contemporary landmark luxury hotel graced with European flair.  Outside, peaked roofs draw their inspiration from the Gore mountain range, while inside, a light-filled ambience beckons.  Nearby, alpine trails await.

Located in the heart of Vail Village, the Resort offers 121 spacious, well-appointed guest rooms and suites; an award winning full-service spa; a renowned mountain steakhouse, Flame; and a lively food and cocktail hotspot, The Remedy.

Four Seasons Resort and Residences Vail has received the industry’s most sought-after accolades, including Forbes Four-Star rating for the Resort.

Career Opportunity:

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential. Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.

Ski Concierge Supervisor - Full Time / Seasonal

Responsibilities:

Oversee the off-site mountain activities location.  Help guests with their equipment, maintain site cleanliness, set up breakfast, monitor guest lockers and ensure maps and other information stocked.  Respond to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction. This position acts as the manager on duty in the absence of Management.  This position is responsible for assisting in training, scheduling, and managing shift operations.  This position is also responsible for resolving customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, and accommodating special requests whenever possible. This role has direct contact with employees and guest and as such good communication skills are a necessity. 

Previous guest service experience required.  Previous supervisory experience preferred.   Previous experience in a luxury environment preferred.  Bi-lingual skills preferred (Spanish and Portuguese).  Must be able to lift up to 50lbs.  Applicant must be willing to work outside and in inclement weather conditions. 

A successful candidate will have a flexible schedule, ability to work morning or afternoon, weekends, and holidays.  Must be fluent in English and possess legal work authorization in the United States.

What You Can Expect:

  • Hourly Wage $19.57 + gratuities

  • Be yourself and become a member of a work family that cares about you and invests in your development.

  • Master your craft here and abroad!  Seasonal “Task Force” opportunities are available.

  • Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan).

  • Discounted and Complimentary travel programs around the World!  Culinary, retail and wellness experiences at special rates.

  • Winter Season Lifestyle Benefit, which can be used towards one of the following: Merchant Ski Pass, ECO Transit Bus Pass, Parking Pass, or Fitness Membership.



Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us: 

http://fourseasons.com/vail/phots-and-videos// We Are Four Seasons Video http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts   https://www.facebook.com/FourSeasonsJobs   https://twitter.com/FourSeasonsJobs   We look forward to receiving your application!  Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -  http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Details

Job type
Full-time
Location
Vail, CO, United States
Department
Guest Relations
Starting in
As soon as possible
Duration of the contract
Indefinite

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