Status: Temporary Full time
Location: Four Seasons Resort Maui at Wailea
Join the team of dedicated employees at Four Seasons Resort Maui at Wailea, named one of Fortune magazine's "Best Companies to Work For" and winner of Forbes Five Star and AAA Five Diamond awards.
We are looking for a Spa Coordinator who is passionate in providing only the highest levels of customer service. This position reports to our Spa Management Team. Work authorization for this location is required.
Welcome and orient guests to the Spa, book spa services and recreational reservations, check guests in and out of the Spa. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Comply with all Four Seasons’ policies and procedures.
Knowledge and Skills
High School education or equivalent experience.
Experience required by position is from three months to one year of employment in a related position with Four Seasons or other organization (such as reservations, concierge, customer service). To include: telephone skills, appointment booking, sales, computer experience in windows based programs. Guest service experience in a luxury environment.
Skills & Abilities:
Requires a working knowledge of computer programs (i.e. Word, Excel, Outlook), phone service skills, interpersonal and good communication skills, ability to multi-task. English language both written and oral.
Consistently demonstrates the following employee behaviours to:
- “Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently
- “Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver
- “Be You” by being genuinely yourself, honest and reliable and a committed team player
Licenses or Certificates:
Maui Liquor Card
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
What to Expect
- Be part of a cohesive team with opportunities to build a successful career with global potential
Learn more about what it is like to work at Four Seasons – visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf