Spa Therapist
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Spa Therapist

Four Seasons

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Spa Therapist

About the job



Spa Therapist

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1998.

The role of the Spa Therapist involves:

An integral member of the Spa, the Spa Therapist position performs body and esthetical treatments according to established Four Seasons and specific treatment protocols and procedures.  Exceptional customer service and the understanding of the guests needs is an essential part of this role due to the one-to-one nature of the role.

The ideal Spa Therapist candidate will have an outgoing personality and a can-do approach to any task – personifying luxury guest service:

  • Provides professional treatments including massage, facial treatments, body wax and body treatments in a sensitive and personalized manner; determines guest needs and preferences by asking pertinent questions.
  • Possesses a high degree of product knowledge and relevant technical skills; intuitively recommends and effectively upsells treatments, packages and retail items in a sensitive and personalized manner.
  • Handles guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; meticulously respects guest needs for privacy, takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
  • Has a thorough understanding of all services including benefits, indications & contraindications for each of the treatments; applies professional products safely and accurately.
  • Sets-up and maintains spa treatment rooms in an immaculate manner; maintains stocks of operating and guest supplies in the work areas


Requirements

  • Holds a certification in Massage and body treatment.
  • Must have 4- 5 years previous experience in 5 Stars Hotel or luxury Spa..
  • Basic command of English language is essential.


What to Expect from Your Work Experience...You will

  • Be part of a cohesive team with a singular focus on creating the best guest experience
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
  • Be encouraged to demonstrate your professional passion
  • Have career growth opportunities both within Four Seasons Amman and worldwide with our company
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program


Learn more about our property and what it is like to work at Four Seasons by visiting:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

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Spa Therapist

Amman, Jordan

Full-time, Indefinite

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