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Four Seasons
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Steward Attendant
About the job
- Job Responsibilities
General
- Executes all tasks assigned by his/her superiors
- Demonstrates a high degree of standards awareness; promotes teamwork and acts as role model
- Attends all scheduled training sessions
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
- Adheres to the hotel's code of conduct and grooming & hygiene standards
- Is seen as working hands-on, assists colleagues in crunch times; Walks the talk
- Actively participates in briefings and meetings
- Maintains a clean and orderly work area and promotes a safe working environment
- Performs any other cognate duties as and when required.
Department
- Performs daily ware-washing, cleaning and polishing tasks.
- Maintains highest level hygiene, orderliness and safety standards.
- Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately.
- Prepares mise-en-place of polished and defect free china, silver and glassware for service and production; ensures sufficient supply throughout service.
- Is knowledgeable about and handles chemicals safely and economically; maintains orderly chemical stores.
- Assists in the physical inventory process.
- Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner.
- Assists in set up and breakdown of buffets
- Reports and records breakages daily
- Is knowledgeable in HACCP procedures (Hazard Analysis Critical Control Point) applications and promotes strict compliance. Completes Safe Steps program
- Special Requirements
- Minimum of 6 months of relevant experience in hotels/resorts or reputable stand-alone restaurants
- Lateral mobility into F&B Service or F&B Production
- Technical education in Hospitality Management is preferred.
- Department: F&B service