[{{ $ctrl._job.status.name | translate}}] Front of House Team Member
Royal Lancaster London

Posted

Job description

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Front of House Training Manager!

Here at the newly refurbished Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.

As a ''Sunday Times Top 100 Best Companies to Work For'', you will be provided with tailored development plans, trainings and apprenticeship opportunities to develop your career!

Joining our independently owned and 5–star hotel as a Front of House Training Manager, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:
• Complimentary night stay for 2 at the Royal Lancaster London
• Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
• Employees and Friends & Family rates across our sister properties
• Complimentary meals on duty
• Uniform provided and laundered complimentary
• Refer a friend bonus £300 per referral
• Cycle to work & workplace pension schemes
• Child Care Vouchers
• Annual season ticket loans
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are looking for someone who is welcoming, friendly, helpful who can provide a truly exceptional service. You will find yourself surrounded by a supportive and fun team all collaborating and working towards tailor made guest experiences. In your role as our Front of House Training Manager you will plan the yearly training calendar and train our Front of House team members.

We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our team! #JoinOurHappiness

All applicants must be legally eligible to work in the UK.

Requirements

See description

Job type
Full-time
Location
London, United Kingdom
Department
Front Office concierge, Front Office reception
Languages
English
Starting in
As soon as possible

Royal Lancaster London

Recently celebrating its 50th anniversary, the Royal Lancaster London, a Preferred Hotels & Resorts hotel, has newly completed a spectacular and extensive full renovation.

Overlooking Hyde Park with stunning 18th floor views of London, the hotel is only moments from Park Lane and Oxford Street.

As a 'Sunday Times Top 100 Best Companies to Work For' in 2016, 2017 and 2018, the Royal Lancaster London focuses on the belief that ‘Happy Colleagues mean Happy Guests’, and we are committed to the vision of ‘We Always Care’ which lives through an inverted hierarchy.

Our colleagues are supported to be the very best they can be through tailored development plans, training and apprenticeships. There is a focus on promoting great ideas and delivering an emotionally intelligent service to our wonderful guests. Working with us means you will be joining a family of like-minded people who genuinely always care.

The hotel offers an array of culinary options, with three restaurants and two bars, as well as 16 meetings and events spaces, including the renowned Nine Kings and Westbourne Suites, with a capacity of 3,000 guests, making Royal Lancaster London one of the largest banqueting venues in Europe.

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