Assistant Front Office Manager

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Assistant Front Office Manager
Futian Shangri-La, Shenzhen

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Job description

Futian Shangri-La, Shenzhen


Nestled in the heart of the city centre Futian Business District, the hotel is adjacent to the Shenzhen Convention and Exhibition Centre and Shenzhen Civic Centre. Surrounded by thriving retails and office towers, the hotel is conveniently located next to the mass transit station with direct links to the Hong Kong border and minutes away from Shenzhen''s tourist attractions.



We are looking for an Assistant Front Office Manager.

As an Assistant Front Office Manager, we reply on you to:


Assistant Front Office Manager provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards established by Shangri-La Hotels and Resorts and Futian Shangri-La Shenzhen.


To provide general management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee’s activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Service Centre, Transportation, Guest Relations and Horizon Club.


We are looking for someone who:


  • Takes pride in being a hotelier
  • Loves interacting with guests from all backgrounds 
  • Communicates and writes with fluency in English (and local language) tp host global guests
  • Has relevant experience with an international 5* hotel group
  • Enjoys coming up with best fit solutions 
  • Is a friendly, helpful and trustworthy leader
  • Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the apply button now!


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See description


Job type
University Drive, Coral Springs, FL, United States
Rooms division
Starting in
As soon as possible
Duration of the contract

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