Futian Shangri-La, Shenzhen
Posted
Front Office Manager 前厅部经理
About the job
Futian Shangri-La,Shenzhen
Nestled in the heart of the city centre Futian Business District, the hotel is adjacent to the Shenzhen Convention and Exhibition Centre and Shenzhen Civic Centre. Surrounded by thriving retails and office towers, the hotel is conveniently located next to the mass transit station with direct links to the Hong Kong border and minutes away from Shenzhen''s tourist attractions
We are hiring Front Office Manager.
As as Front Office Manager, we rely on you to:
To provide general management support throughout the hotel at all time, monitoring guest satisfaction, security, and employee’s activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Service Centre, Transportation, Guest Relations, Business Center and Horizon Club.
We are looking for someone who:
- Minimum 5 years experience in 5 star international hotel and 2 years in the same position in 5 star international hotel;
- Demonstrate strong leadership, good interpersonal skill and communication skill;
- Good interaction with guests,enhances customer service quality to differentiate us from our competitors;
- Good team player and build team morale;
- Good execution and follow up;
- Good at Microsoft office.
- Department: Reception Rooms division
Front Office Manager 前厅部经理
Lake Hills, Bellevue, WA, United States
Full-time, Indefinite
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