Guest Relation Offcer

[{{ $ctrl._job.status.name | translate}}] Guest Relation Offcer
Futian Shangri-La, Shenzhen

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Job description

Futian Shangri-La, Shenzhen

 

Nestled in the heart of the city centre Futian Business District, the hotel is adjacent to the Shenzhen Convention and Exhibition Centre and Shenzhen Civic Centre. Surrounded by thriving retails and office towers, the hotel is conveniently located next to the mass transit station with direct links to the Hong Kong border and minutes away from Shenzhen's tourist attractions.

 

DUTIES

 

To accord personalized and prompt service to all Golden Circle and VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services.  Assist guests to ensure that they receive utmost care during their stay.  Coordinates with all concerned departments to fulfill guest needs.

 

REQUIRTMENTS

 

  • Fluent in oral and written English;
  • Articulate, and with good communication skills;
  • Able to work flexible hours;
  • Some experience in Customer Service or Guest Relations;
  • Chinese speaking, reading and writing is essential.

Requirements

See description

Job type
Full-time
Location
RenMin NanLu, Shenzhen Shi
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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