Event Executive

[{{ $ctrl._job.status.name | translate}}] Event Executive
Glasgow Marriott Hotel

Posted

Job description

The Glasgow Marriott Hotel have a fantastic opportunity for an Event Executive to join our Events Team on a Full Time Permanent Basis.


Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary

 

The Event Executive is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales. 

 

The Event Executive provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills. 

 

Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre –event, during event and post event.

 

Recognizes opportunities to maximize revenue, conversion and drive repeat business.

 

The Event Executive takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Participates in customer site inspections and assists with the sales process when necessary.

 

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

 

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

 

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.

 

 

Rewards for work, benefits for your lifestyle 

You'll be supported in and out of the workplace through: 

Discounts on hotel rooms, food and beverage

Learning and development opportunities

Staff Meals

Recognition programs

Wellbeing programs

Encouraging management

Team-spirited colleagues 

Opportunity to work for the largest hotel company worldwide

 

      

Essential Skills:  

Target Driven

Great interpersonal skills

Attention to detail

Problem solving and multi-tasking skills

IT skills (Microsoft Office software applications and hotel system applications)

Time Management

Self-Motivated with the ability to work in a team environment

Effective decision making skills

Effective influence skills

 

 

Desirable Skills:  

Sales Experience

Ability to use Opera bookings and reservations system

Degree in Events Management

Knowledge of Group, Corporate & Travel Trade

Knowledge of menu planning, food presentation and banquet and event service operations

Experience working in Banqueting Operation

 

 

Essential Qualifications and Requirements:  

Knowledge of Events Industry/Hospitality

Experience of working in Hotel/Events

Accurately forecasts group sleeping rooms and event revenue

 

 

Desirable Qualifications and Requirements:  

Minimum two / three years’ experience in a large hotel in Events department

Proven Sales Track Record

Experience with BDRC / Test Call

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

 

 

 

 

 

Requirements

See description

Job type
Full-time
Location
Glasgow, United Kingdom
Department
Sales & Marketing
Starting in
As soon as possible
Contract duration
Indefinite

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