[{{ $ctrl._job.status.name | translate}}] Guest Service Agent / Hostess/ Door Lady Russian/ German/French/Italian Speakers
Grand Cosmopolitan Hotel Dubai

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Job description

We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

•Offer consistently professional, friendly, warm and engaging service

•Give a warm welcome and check in guests taking into account the established SOPs

•Check out of departing guest in accordance with the established standards

•Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues

•Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy

•Corporate with colleagues from all departments, in particular Housekeeping, Accounting and Reservation

•Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings

Requirements

High School Graduate minimum. Candidates graduated from a Hospitality University will have an advantage
Minimum 1 year experience in a similar position. Previous experience in a 5 star hotel chain using PMS is a must (Protel or Opera)

Details

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
Reception
Languages
English, German (optional), Spanish (optional), French (optional), Italian (optional), Russian (optional)
Starting in
As soon as possible
Duration of the contract
More than 1 year
Positions available
3
Pay range
1700 AED
Accommodation
Accommodation in 4* Hotel Al Barsha 1. Sharing room with 1 more person.
Other benefits
Duty meal, uniform, health insurance, visa, tickets ones in 2 years.

Grand Cosmopolitan Hotel Dubai

This modern and trendy 4-star boutique hotel in Al Barsha is strategically located in the most progressive area of Dubai’s city centre. The hotel is in close proximity to Sheikh Zayed Road, a 5-minute away from Mall of the Emirates and a 2-minute walk from Sharaf DG metro station. Dubai Marina, JBR, Madinat Jumeirah and Jumeirah Beach are just a short drive away from the hotel. Cosmopolitan Hotel is only 30 minutes from both Dubai International Airport and Al Maktoum International Airport, and 20 minutes from the exhibition grounds.

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