[{{ $ctrl._job.status.name | translate}}] Front Office Agent
Grand Hotel Downtown


Job description

Imagine; A young family has chosen to spend their holidays in one of the most vibrant cities in the world; Amsterdam. The intention is to celebrate their wedding anniversery during this period, which is a great excuse to really spoil themselves all the more!

Unfortunately, not everything goes as planned. A rowdy flight and unexpected bad weather in the Netherlands threaten to spoil the start of this rejoiced adventure. And just when everything seems to go wrong.... You are there to save the day!

As an ambitious front office agent with a true passion for hospitality, you are well prepared for situations like these. You can be described as a true hero behind the front desk and ensure that the expectations of all the guests, from arrival to departure, are continuously exceeded. You excel in communication and providing outstanding service is your innate talent. In addition, the genuine smile on your face speaks more than 1000 words.

The small scale of the four star, Grand Downtown hotel makes it possible to take a look behind the scenes of all the hotel departments. This experience will definitely boost your hospitality carreer!

You'll function in a sociable, young and informal team with colleagues who are all as passionate about the hotel industry as you are.

As a person you are a social, representative, proactive and above all independent. Challenges motivate you and taking the initiative is no issue. You already have a clear picture of your future in hospitality industry and therefore want to learn as much as possible to achieve these goals.

We offer:
- An informal atmosphere within a young team of enthusiastic colleagues;
- A competitive salary;
- 8% holiday allowance;
- A growing company;
- Challenging package of duties with a lot of variation;
- Career developmenent opportunities;
- A renovation (interior, systems and concept) in the near future;
- 'Home-at-work' feeling with short lines and clear communication;
- Stimulating learning environment;


- At least 2 years of relevant work experience within the hotel industry;
- Speaks the Dutch and English language fluently;
- An extra foreign language (German, French, Spanish, Turkish) is an advantage;
- Passion for the hotel industry and hospitality!
Job type
Amsterdam, Netherlands
Front Office reception
English, Dutch (optional)
Starting in
As soon as possible
Positions available

Grand Hotel Downtown

Beautifully located, surprisingly personal and undoubtedly unique. The Grand Downtown Hotel offers business and leisure travellers all over the world the ultimate Amsterdam experience!

From our admirable establishment in the heart of the Oud-West district, almost all of the iconic city attractions like the Leidseplein, the Vondelpark and the museumplein are reachable within 10 minutes walking distance. In addition, public transportation is just around the corner.

Our 46 well-appointed rooms and suites are designed to truly exceed your expectations. Free Wi-Fi, laundry- and concierge services in addition to many more convenient facilities will make your stay truly pleasurable.

We are especially proud of our magnificent penthouse suites, all complimented with rooftop terraces, that have breath-taking views over the adventurous city of Amsterdam.

Allow us to make you feel extraordinary..

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