[{{ $ctrl._job.status.name | translate}}] Front Office Manager
Grand Hotel Downtown


Job description

Imagine; Together with the general manager, the revenu manager and the corporate owner you are at the helm of an atmospheric four star boutique hotel in the heart of Amsterdam.

The front- and back office are entirely under your responsibility, with you also being in charge of the housekeeping department as well. The years of knowledge and experience you have built up to this day, are now fully used by giving you the freedom to fully implement your vision in consultation with the general manager. Short lines and clear communication are key.

You yourself are looking for a new challenge in which you want to take the next step in your career. In short: The stage is yours, it's time to shine!


What we offer

• Freedom within the function. This is where your knowledge and skills really come to life!
• A young, sociable and informal team;
• '' Home-at-work '' feeling with short lines and clear communication;
• A renovation (interior, systems and concept) in the near future in which you will have ample input, which of course offers a lot of space and challenge;
• Competitive salary;
• 8% holiday allowance;
• 25 days off;
• Attractive bonus structure;
• Challenging package of duties with a lot of variation;
• A healthy and growing company;
• An instructive work environment;
• Work location in the heart of Amsterdam.

What we ask for

• Higher Vocational Education in hospitality;
• At least 4 years of relevant work experience within the hotel industry;
• Manages the Dutch and English languages fluently;
• Extensive knowledge of the departments; front office, back office, reservations & guest service;
• Knowledge of revenue management is an advantage;
• Proficient in setting up, implementing and optimizing SOP's and other work processes;
• Hands-on mentality with a great sense of responsibility;
• Socially and communicatively strong;
• Stress resistant and independent;
• Living in the Amsterdam area.
Job type
Amsterdam, Netherlands
Front Office reception, Reservations, Guest Relations
Dutch, English
Starting in
As soon as possible

Grand Hotel Downtown

Beautifully located, surprisingly personal and undoubtedly unique. The Grand Downtown Hotel offers business and leisure travellers all over the world the ultimate Amsterdam experience!

From our admirable establishment in the heart of the Oud-West district, almost all of the iconic city attractions like the Leidseplein, the Vondelpark and the museumplein are reachable within 10 minutes walking distance. In addition, public transportation is just around the corner.

Our 46 well-appointed rooms and suites are designed to truly exceed your expectations. Free Wi-Fi, laundry- and concierge services in addition to many more convenient facilities will make your stay truly pleasurable.

We are especially proud of our magnificent penthouse suites, all complimented with rooftop terraces, that have breath-taking views over the adventurous city of Amsterdam.

Allow us to make you feel extraordinary..

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