[{{ $ctrl._job.status.name | translate}}] F&B Supervisor
Grand Hotel Excelsior

Posted

Job description

Communicating with customers in a polite and constructive manner
Prioritising, organising and delegating work assignments
Promoting a positive working relationship with the F&B department and among other departments
Ascertaining training needs and providing on-the-job training
Ensuring that the departmental training plan is implemented

Actively promoting the services and facilities and the Hotel
Ensuring guest satisfaction by seeing that service levels are up to standard
Monitoring and handling complaints or unusual situations

Being completely knowledgeable of all food, beverage, menus and equipment available at the outlet
Ensuring that presentation of all food and beverages corresponds to the established standards
Inspecting the outlet, set-ups, cleanliness and stock levels, and rectifying deficiencies with respective team members/departments
Performing job functions with attention to detail, speed and accuracy

Requirements

Comply with all company policies of the Grand Hotel Excelsior
Comply with all systems and procedures as laid down by the General Manager, Director of Operations and F&B Manager
Maintain a high standard of personal appearance and hygiene at all times
Participate in Health and Safety training and have a complete and up-to-date knowledge of Hotel emergency and evacuation procedures
The company reserves the right to add and amend any duties or responsibilities at its discretion
Job type
Full-time
Location
Floriana, Malta
Department
F&B kitchen, F&B other, F&B service
Languages
English
Starting in
As soon as possible

Grand Hotel Excelsior

The Grand Hotel Excelsior is a deluxe 5 star Spa Resort Malta situated within the sixteenth century fortifications of Malta’s capital city, Valletta; a UNESCO World Heritage site. This Malta Hotel is within walking distance of the city center, Valletta. As one of the superior Luxury Malta hotels, it embodies quality and style and commands the island’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island.

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