Host - Front Desk

[{{ $ctrl._job.status.name | translate}}] Host - Front Desk
Grand Hyatt Chengdu

Posted
Interested in this opportunity ?

Job description

Description

  • Delivers the brand promise and provide exceptional guest service at all times.
  • Provides excellent service to internal customers as appropriate.
  • Be familiar with the hotel’s products and services and policies.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
  • Ensures that guest history records are accurately maintained and all repeat guests are pre-registered

Qualifications
  • Delivers the brand promise and provide exceptional guest service at all times.
  • Provides excellent service to internal customers as appropriate.
  • Be familiar with the hotel’s products and services and policies.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
  • Ensures that guest history records are accurately maintained and all repeat guests are pre-registered

Requirements

See description

Job type
Fulltime job
Location
YanShiKou ShangQuan, Chengdu Shi, China
Department
Other
Starting in
As soon as possible

Other suggested jobs

{{:: 'Team Leader - Laundry' | ellipsis : 40 : true }}

{{:: 'Caesars Palace Bluewaters Dubai' | ellipsis : 35 : true }}

{{:: 'Florist' | ellipsis : 40 : true }}

{{:: 'Caesars Palace Bluewaters Dubai' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
Guest Relations Executive
Teynampet, Chennai, India
Chef de Partie (Pastry)
Rostrevor Garden, Chennai, India
Commis-Tandoor
Sector 83, Gurugram, India
Assistant Director of Rooms
Central Business District, New Orleans, LA, United States
View 3771 other offers