Outlet Manager - Chinese Restaurant - Grand Hyatt Hangzhou

[{{ $ctrl._job.status.name | translate}}] Outlet Manager - Chinese Restaurant - Grand Hyatt Hangzhou
Grand Hyatt Hangzhou

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Job description

  • Drive and work closely with marketing and F&B teams to position and sell the venue
  • Must be financially savvy to drive financial performance in order to exceed budgeted profitability
  • Drive guest satisfaction through Hysat and Brand Analytics
  • Responsible for short and long term planning of the venue
  • Ensure effective hiring, training, development, promotion and continuous reinforcement
  • Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
  • Develop and implement creative strategies for revenue enhancement and cost containment
  • Develop and recommend the budget, marketing plans and objectives.  Manage within those approved plans
  • Responsible for maintaining a high energy, positive, professional appearance
  • Plan, coordinate & manage special events and holiday functions


  • Minimum 2 years working experience as an Outlet Manager in Chinese  Restaurant. 
  • Fluent in English and Chinese
  • Strong leadership profile, and embrace Hyatt higher purpose and values
  • A true desire to understand and anticipate the needs of others in a fast paced environment
  • Refined verbal and written communication skills, outgoing personality
  • Must be proficient in general computer knowledge, able to learn managing systems such as POS, reservations and forecasting
  • Full understanding of Associate engagement
  • Ability to take the initiative to run the outlets as a free standing entity
  • Candidate must be extremely detail oriented, organized and self-confident to ensure flexibility & productivity
  • Candidates should possess strong food and beverage knowledge.
  • Hotel experience and a thorough understanding of restaurant service
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator providing exceptional customer service


See description


Job type
Hangzhou, China
F&B kitchen
Starting in
As soon as possible
Duration of the contract

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