Airport Representative

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Grand Hyatt Hong Kong

Posted
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Job description


  • Based at Hong Kong International Airport, you will be responsible for providing an excellent and consistent level of service to guests

  • Provide a warm welcome, meet and greet guests upon arrival and departure at Hong Kong International Airport

  • Escort Hotel guests from arrival hall and assist guests with transportation arrangement and luggage handling

  • Able to confidently answer enquiries regarding hotel services and Hong Kong tourist information

  • Liaise with Hotel based associates by telephone and email effectively to ensure transportation to Hotel is a seamless experience for guests

  • Monitor and record daily flight times and schedules


  • An enthusiastic ‘people person’ to provide good impressions to guests

  • Well groomed, confident and professional in upholding the Hotel image

  • Multilingual in Cantonese, English and Mandarin

  • Available to work early morning and late nights when required

  • Experienced in Guest Service, preferably with a relevant degree or diploma in Hospitality or Tourism Management

Requirements

See description

Job type
Full-time
Location
Hong Kong
Department
Front Office reception
Starting in
As soon as possible

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