[{{ $ctrl._job.status.name | translate}}] Korean FO Management Trainee
Grand Mercure Danang

Posted

Job description

- Attend to guest needs, queries promptly and efficiently.
- Maintain a neat and tidy appearance at all times.
- Maintain an active presence in the hotel lobby.
- Updates and helps maintain accurate Guest History, Guest Profile.
- Promote hotel facilities whenever possible and is familiar with city and local information.
- Assist in the handling of guest complaints ensuring they are referred to the correct person if necessary.
- Familiar with all hotel services, rate, outlets, promotions, special events.
- Performing other duties as assigned.

Requirements

- Good communication, solve problem, computer.
- Related to Hospitality Certificates, trainee experience in hotels (preferred)
- English language fluency.
- Guest reader and service oriented.
- Ability to work to deadlines.
- Excellent organizational and office skills.
Education Level: Bachelor / Licence
Study area: Tourism

Job type
Internship
Location
Hải Châu, Da Nang, Vietnam
Department
Front Office reception
Starting in
As soon as possible
Duration of the contract
12 months

ACCOR

Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in almost 4,800 hotels, resorts, and residences across 100 countries. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years. Beyond accommodations, Accor enables new ways to live, work, and play with Food&Beverage, nightlife, wellbeing, and coworking brands. To drive business performance, Accor’s portfolio of business accelerators amplifies hospitality distribution, operations, and experiences. Guests have access to one of the world’s most attractive hotel loyalty programs. Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 – Acting Here endeavours to act for “positive hospitality”, while Accor Solidarity, the endowment fund, empowers disadvantaged people through professional training and access to employment.

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